FORT LAUDERDALE, FL – Fernando Arroyo is General Manager of The World. In this role he is responsible for overseeing the day-to-day management of the entire hotel operation on the largest privately-owned residential yacht on earth. Mr. Arroyo directs the staff in all Hotel departments (Enrichment, Food & Beverage, Front Office, Hotel Administration, Hotel Stores, Housekeeping, Human Resources, Laundry, Retail, Sales, Spa and Sports & Fitness) to ensure the delivery of exceptional and personalized service to all Residents and Guests. He also works closely with the Captains and other executive and senior management officials.
Mr. Arroyo is a highly accomplished hospitality leader with experience in luxury hotels and resorts, passenger ships, consulting, and lecturing. Among his positions as General Manager include Viking Ocean Cruises, based in Basel, Switzerland; Hilton Hotels and Resorts worldwide in Tobago, Trinidad & Tobago, São Paulo and Contagem, Brazil, Margarita Island, Venezuela and Guayaquil, Ecuador. At the Four Seasons Hotel Singapore he was Director of Rooms and worked with Six Senses as General Manager in both Thailand and Vietnam. He has opened resorts in Vietnam and Indonesia for small local luxury brands.
Mr. Arroyo also has consulting and training experience and has worked as a university professor, regional trainer, and talent assessor. He has lectured at various universities in sustainability in the hotel industry, revenue management, customer service and service excellence. He received his Master’s in Business Administration from Rutgers University, New Jersey, (Singapore campus), his Bachelor of Arts in Hotel and Restaurant Management from Santa Barbara City College (Santa Barbara, California), a certificate in Hotel Real Estate and Asset Management from Cornell University (online) and a Diplôme D’Études Supèrieures en Hôtellerie from École Hôtelière de Lausanne (Lausanne, Switzerland).
In his free time he enjoys nature – he loves a good hike – going to the theater and spending time with his family in addition to doing volunteer work in local orphanages and animal shelters.
About The World
Launched in 2002, The World is the largest privately owned, residential yacht on earth with 165 luxury Residences. A diverse group of Residents from 20 countries own the homes onboard and share interests in world cultures, history, and adventure, and exploring fascinating destinations. They circumnavigate the globe every two to three years following an extraordinary itinerary that they select. In-depth expeditions and one-of-a-kind experiences are complemented by world-class amenities and impeccable service. To learn more about this unique lifestyle call 954-538-8449 or visit www.aboardtheworld.com.
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