Fernando Arroyo – General Manager
General Manager
FORT LAUDERDALE, FL – Fernando Arroyo is General Manager of The World. In this role he is responsible for overseeing the day-to-day management of the entire hotel operation on the largest privately-owned residential yacht on earth. Mr. Arroyo directs the staff in all Hotel departments (Enrichment, Food & Beverage, Front Office, Hotel Administration, Hotel Stores, Housekeeping, Human Resources, Laundry, Retail, Sales, Spa and Sports & Fitness) to ensure the delivery of exceptional and personalized service to all Residents and Guests. He also works closely with the Captains and other executive and senior management officials.
Mr. Arroyo is a highly accomplished hospitality leader with experience in luxury hotels and resorts, passenger ships, consulting, and lecturing. Among his positions as General Manager include Viking Ocean Cruises, based in Basel, Switzerland; Hilton Hotels and Resorts worldwide in Tobago, Trinidad & Tobago, São Paulo and Contagem, Brazil, Margarita Island, Venezuela and Guayaquil, Ecuador. At the Four Seasons Hotel Singapore he was Director of Rooms and worked with Six Senses as General Manager in both Thailand and Vietnam. He has opened resorts in Vietnam and Indonesia for small local luxury brands.
Mr. Arroyo also has consulting and training experience and has worked as a university professor, regional trainer, and talent assessor. He has lectured at various universities in sustainability in the hotel industry, revenue management, customer service and service excellence. He received his Master’s in Business Administration from Rutgers University, New Jersey, (Singapore campus), his Bachelor of Arts in Hotel and Restaurant Management from Santa Barbara City College (Santa Barbara, California), a certificate in Hotel Real Estate and Asset Management from Cornell University (online) and a Diplôme D’Études Supèrieures en Hôtellerie from École Hôtelière de Lausanne (Lausanne, Switzerland).
In his free time he enjoys nature – he loves a good hike – going to the theater and spending time with his family in addition to doing volunteer work in local orphanages and animal shelters.
Acerca de The World
Lanzado en 2002, The World® es el yate residencial de propiedad privada más grande del mundo, con 165 Residencias de lujo. Un diverso grupo de Residentes de 20 países posee las viviendas a bordo y comparte intereses en culturas del mundo, historia y aventura, y en explorar destinos fascinantes. Circunnavegan el globo cada dos o tres años siguiendo un itinerario extraordinario que ellos mismos seleccionan. Expediciones en profundidad y experiencias únicas se complementan con comodidades de clase mundial y un servicio impecable. Para obtener más información sobre este estilo de vida único, llame al 954-538-8449 o visite aboardtheworld.com.
Enero de 2023